As a large housing company, TAG regards compliance with the relevant laws, internal guidelines and environmental standards as well as respect for human rights as a fundamental principle of its corporate and sustainable conduct. TAG also expects its business partners to act in a legally compliant and sustainable manner in their respective business areas and in their activities with business partners and subcontractors.
Transparency is crucial for TAG in order to detect any violations of legal regulations and its internal guidelines as well as human-rights and environmental risks and violations as early as possible. This knowledge enables effective remedial and preventive measures to be taken and damage or loss to be prevented or minimised.
Internal and external persons, particularly TAG employees, business partners and other stakeholders, are able to report actual or suspected violations of legal regulations and internal guidelines as well as human-rights and environmental risks and violations caused by actions in their own business area or by a direct supplier. To this end, TAG has installed a whistleblower system with various reporting channels for the submission of relevant information and complaints.
These rules of procedure for the whistleblower system under the Whistleblower Protection Act (HinSchG) and for the complaints procedure under the Supply Chain Due Diligence Act (LkSG) define the reporting channels, the procedure, the responsibilities and whistleblower protection requirements.
The following channels can be used to submit information and complaints:
Digital reporting system: https://tag.integrityline.app
E-Mail: compliancetag-agcom
Letter:
Personal/Confidential
TAG Immobilien AG
Compliance Officer
Steckelhörn 5
20457 Hamburg
Telephone: +49 40 38032-184
Whistleblowers can also submit their report completely anonymously if they wish. TAG employees are also able to make use of a contact form available on the intranet to submit anonymous information to the TAG Compliance Officer.
In addition, whistleblowers also have the option of contacting TAG's compliance lawyer, Dr. Alexander Raif, GreenGate Partners Rechtsanwaltsgesellschaft mbH, as an additional reporting channel:
E-Mail: compliance.tag-aggreengatelegal
Letter:
Personal/Confidential
GreenGate Partners Rechtsanwaltsgesellschaft mbH
Dr. Alexander Raif
TAG`s Compliance Lawyer
Friedrichstraße 186
10117 Berlin
Telephone: +49 30 509 32 35 10
Incoming reports are processed according to the procedure defined below. The Compliance department is responsible for processing incoming reports and complaints. The Management Board of TAG Immobilien AG has appointed the Compliance Officer as Human Rights Officer. The employees who handle the reports are obliged and authorised by the Management Board to carry out their activities independently, impartially and in accordance with the principles of confidentiality and due diligence. They are under a duty of confidentiality.
The whistleblower will receive substantiated feedback on the status or conclusion of the procedure within 3 (three) months of confirmation of receipt, provided that they can be contacted. The feedback will include the reasons for the termination of the procedure. To the extent permitted by law, information on planned or completed follow-up measures will be provided as far as this communication does not affect internal enquiries or investigations or the rights of the persons who are the subject of the report or who are named in it.
Protecting the whistleblower is of paramount importance for TAG. Whistleblowers who report actual or suspected misconduct in good faith need not fear any recriminations as a result of their report. Among other things, the following measures are taken to protect whistleblowers:
The information and complaints are only processed by a small group of trained TAG employees. The identity of the whistleblower is treated confidentially and their personal data protected in accordance with data privacy requirements.
TAG does not tolerate any discrimination or intimidation of whistleblowers or reprisals against them. Such conduct itself constitutes a potential compliance violation and will be dealt with accordingly.
Information that is deliberately or negligently incorrect or is provided with fraudulent intent is not covered by whistleblower protection.
The effectiveness of the complaints procedure and of these rules of procedure is reviewed annually as well as on an ad hoc basis. If necessary, the complaints procedure and the rules of procedure will be revised.